We get lot's of lovely feedback from our customers. Here's a small selection.....
I must comment on your excellent customer service with very clear info arriving promptly – such a pleasant change from the usual service one tends to receive nowadays. Well done and many thanks!!
The member of staff I spoke to gave excellent advice as to the product that would best suit my needs . It was a pleasure to talk to a person who was taking a genuine interest in the products he was selling.
Product : This product is excellent. The picture and sound is great.
Will be purchasing another in the near future to focus on other parts of the garden. If you are thinking of buying a camera you wont go wrong with this company
Absolutely excellent service from start to finish. The lady listened to what I wanted, gave a suggestion on what I could buy within my budget that met my needs. (I didn't feel pressurised or that I was listening to a sales pitch but that someone was genuinely trying to help me). The product suggested arrived the next day and is, as promised, really easy to use with clear instructions provided.Fantastic company. Thank you
Product : I love it !
I have received the Trophy Cam ordered yesterday and wished to say thank you to Simon for all the advice and help given and for the very prompt delivery by DPD today. It was a pleasure to deal with your company and I would not hesitate to recommend you to others. I look forward now to putting the camera to use and feel confident that I could contact you if there are problems.
I first came across Gardenature at the Rutland Water Birdwatching Fair and I was impressed by their enthusiasm and knowledge. They provided me with a small unobtrusive video camera which is permanently connected to a television screen in my studio. It’s extremely useful to me, especially as I am involved with consultancy on access to the countryside for people who are less than fully mobile. A garden camera is a decided advantage for people who find it difficult to enjoy the wildlife there. The people at Gardenature are helpful and will try to fit the product to the need.
Dennis Furnell (Writer/Author - various wildlife books)
Thank you for your recently sent camera system. Your advice was invaluable and the system is up and running and my 90 year old mum is enjoying the birds on the feeder. She is a very happy bunny! Thank you once again
Mrs G Barratt
You just would not believe how long I've looked for a digital video transmission system that could manage more than 10fps and not look like something from a 1930s silent movie whilst surviving the rigours of the outside world and not costing me a fortune. This is the best I've so far seen and even relatively unimportant things such as phono connectors to match video cables rather than scart connectors intended to transmit Eastenders from room to room, are a huge advantage. As I knew when the delivery was to be made, I had the test camera ready before it arrived. Getting the picture onto the screen took me 10 minutes. The quality of the supplied instructions is also to be commended. A combination of that and your attention to detail over the hardware really means a customer would have to try really hard to get this wrong!
Robbie Brooks (Digital Wireless Kit)
Thank you for my order of birdbox camera kit, from time of order and setting up the kit was less than 24 hours, a truly excellent service
The cameras are excellent and your service speed has been fantastic. We are already discussing future repeat orders in the new financial year.
I placed an order yesterday and was very impressed to receive an email stating that the item would be delivered today. I was even more impressed to receive another email this morning informing me of the time of delivery. Excellent service.
Just to say how pleased I am with my Mini Eyeball Camera. I have set it up on some waste ground at the bottom of our garden, where now I have a nightly visit of a Badger and birdlife during the day. I also have one of your Bird Box Camera Systems which has blue tits in it for a 4th year. So all in all, I am getting a lot of enjoyment from your cameras.
I purchased one of your camera nestboxes earlier this week and would like to say how extremely impressed I was with the quality of the build and the wood used. I received the box last Tuesday installed by the afternoon and to my surprise when I looked Weds morning I saw a blue tit bringing in the nesting material. Hows that for success!!
I recently spoke to 'David' one of your sales team with a technical question about my camera trap that I had just purchased. He provided me with an answer, 10 minutes later he phoned me back with more info.., please pass on my regards to him, he is a credit to your company! He also said I would get fantastic results with the camera trap, he was right. If you have a reward service I nominate 'David', pass on my thanks.
Lord D Horne
I have experienced the most gorgeous 6 weeks watching a mummy blue tit in my nesting box lay 12 eggs and hatching all of them. 11 survived and flew and 1 sadly died but not without putting up a mighty fight. I have some gorgeous photographs and would love to send you one or two if you would like to receive them. I am bereft now without my babies to watch and look forward to next year. How hard the parents worked feeding their babies and keeping them clean. I loved every minute of it. Thank you for providing me with the opportunity to watch this on my own television.
Many thanks for such excellent service. I ordered a wireless colour Discovery nest box on Sunday evening. It arrived this (Wednesday) morning at 8.10 am. At 9.15 am I was receiving clear pictures (and sound) on my television, and at 9.20 am the first blue tit had a quick glance inside through the entrance hole. Having managed to isolate myself from mobile phones, ipods and most other forms of modern technology, I had been rather apprehensive about setting up the nest box wireless system, but as can be seen from the above, the whole process was unbelievably simple. I look forward to having a lodger move in this Spring.
Ray Pearcy via email
I was so pleased with the results I purchased a second one!
Gordon & Jackie M via email
Great quality, fast delivery and excellent customer service. What more could you ask for!
Terry P via email
I can honestly say it was the best present we have ever given my parents.
Helen S via email
Thankyou so much for sending Brian a night vision camera. He set it up straight away by the pond which we can't see from the bungalow. Within minutes 3 foxes had come down!
Terry & Brian, Essex
I have recently purchased 2 CCTV cameras for my daughter who is at present bed-bound, so that she can watch wildlife in and around our garden from her bedroom. This has proved to be a most interesting and fascinating pursuit, which has implications for recording wildlife in both senses of the word!
Just to let you know that I purchased a birdbox with a camera for my mums birthday back in March. What a success. Within weeks a Blue Tit adopted it. She made a lovely nest and laid 8 eggs. 7 birds hatched and they stayed for 3 weeks. They have now flown the nest. My mum has had such pleasure watching the mum and dad look after their babies. Thank you so much!
Melanie via email
I purchased the nest box with colour IR camera from your company as a present for my mother. Within 12 hours of installing it she had a pair of Sparrows move in and build a nest. She is thrilled with it and says it is the best present she has ever had. Thankyou for your prompt service and great product.
Glenn via email
Could I also take this opportunity to say just how much enjoyment the box and it's inhabitants provided for me, my family and neighbours last year; it was a wonderful present.
I just wanted to thank you for the way in which you processed the above order and for the prompt and satisfactory response to my query. It has been a pleasure to make a purchase from you and, should the opportunity arise, I would definately recommend you.
Suzanne M via email
I wish to express my gratitude and appreciation with the speed and efficiency with which you dealt with my camera query.
Mr Thrush, Cornwall