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Gardenature Wins Platinum Award!
Posted 20 Feb 2020
We have always been very proud of our 'year on year' Gold Service Award from 'FEEFO' who independently ask our customers
a series of questions in order to rate their overall experience of product and service received from Gardenature.
Today, we are overjoyed to of received the Platinum Service Award for "Most Trusted Service" in consistently delivering
excellence!
Our thanks go to all of our lovely customers that have contributed in taking the time to respond to emails from Feefo
after making a purchase with us. Your feedback has helped us understand what we do well and any areas we need
to improve upon. In this day and age where the internet allows you to shop from anywhere, we believe it
is vital to always deliver beyond the customer expectation in both product and service. "Thank you so much to
everyone for your support and loyalty not just in repeat business but recommending us to others too, we would
not have a business without you!
This is what FEEFO have told us:
Gardenature has proved its commitment to putting its customers above
all else time and time again. When shoppers see the Platinum Trusted
Service award on your website, they can be confident your business
will deliver exceptional customer experience every time they shop
with Gardenature or use your service. The Trusted Service
award has always been about recognising companies that truly excel.
Your new Platinum award is about consistent achievement, sustained
over the last five years to provide outstandingly high levels of
customer experience.
Gardenature has consistently achieved a Gold rating and you have every reason to shout about how you stand out from your competitors having now turned Platinum. It’s a tough challenge and very well deserved!
Gardenature has consistently achieved a Gold rating and you have every reason to shout about how you stand out from your competitors having now turned Platinum. It’s a tough challenge and very well deserved!
by Simon Byland
